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Position Purpose

The Outreach Manager will be the lead person in the outreach and support to staff and families whose primary language is Spanish. The Outreach Manager will have a variety of responsibilities:  

  1. Develop, maintain, and strengthen partnerships with other agencies outside the organization that can provide information, assistance, and support to Head Start of Lane County. 
  2. Assist Family Support Interpreters in providing community resources and culturally sensitive service delivery to Spanish-speaking families. 
  3. Provide supervision, mentoring, and training for the Family Support / Interpreters. 
  4. Manage Community Partner Relations. Interface with community partners and openly represent the agency among public officials, businesses, other agencies, and the general public. 
  5. Attend agency, community, state, and national meetings as requested by the supervisor.  
  6. Provide support for the Regional and Assistant Regional Managers with the implementation of professional development plans and program performance evaluations for Spanish-speaking staff as needed. 

Essential Job Responsibilities:
Performance Indicators

  1. Translate Agency-wide written materials from English to Spanish for overall program use. 
  2. Provide translation (English/Spanish) for professional documents/communications of official use for distribution within the program and in the community.  
  3. Attend case management meetings, consultations, and staff meetings as necessary. 
  4. Organize and lead the Family Support/Interpreter monthly meetings.  
  5. Provide information, referral and coordinating efforts to link staff and families with appropriate community resources.   
  6. Collaborate with local agencies, community service organizations and educational providers and partners.  
  7. Supervise, train, direct and evaluate the Family Support Interpreters.  
  8. Conduct Bilingual (Spanish/English) wage differential testing for eligible staff. 
  9. Other duties as requested.  

All communications are potentially sensitive and are subject to Head Start’s policy on confidentiality.  

Training

  1. Deliver training to Spanish speaking staff, topics will include both specialized and trans-disciplinary subject matter and promote collaborative teaming.  
  2. Collaborate with community organizations to collect and disseminate additional information and arrange ancillary training and services.   
  3. Collaborate with consultants to ensure implementation of training.   
  4. Coordinate training regionally and program wide to parent/care givers in Spanish with Family Support Interpreters assistance.

Compliance and Monitoring

  1. Receive monthly case management reports from Family Support Interpreters.   
  2. Participate in the planning and implementation of the annual self-assessment process. 
  3. Ability to read, interpret and apply federal guidelines to daily operations. 

Knowledge / Skills/ Experience Required

  • Bachelor’s degree in Family and Human Services or related field OR 
  • Minimum of associate degree and 5 years’ experience in Social, Human, or Family Services.  
  • Requires advanced Spanish/English verbal and written translation experience, minimum one to two years’ relevant experience.  
  • Strong knowledge of local community resources.  
  • Frequent significant decision and problem–solving abilities.  
  • Ability to work as a team member collaborating with staff, parents and community resources.  
  • Ability to respond appropriately to an emergency or a crisis.  
  • Intermediate to advanced computer skills, internet and e-mail.  
  • Current enrollment in the Childcare Division- Central Background Registry.  
  • Valid Oregon Driver’s License, proof of current auto insurance and access to transportation.  
  • Must have flexible schedule to accommodate family needs, which may include some evening or weekend hours.  
  • Must be Pediatric CPR & First Aid certified within 30 days of employment

Physical/Mental Abilities and Processes  

  • Must be able to effectively operate a motor vehicle, as local travel is required.  
  • Must be able to work without intensive supervision.  
  • Must be able to balance and prioritize workload.

Position Information

  • 50 weeks per year
  • Exempt position/Non-Bargaining Unit
  • Supervised by Head Start/Early Head Start Director

Job Description Updated 5/30/2024

Policy Council approved 06/2024

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.

Head Start of Lane County is an Equal Employment Opportunity Employer. All employment decisions, including the recruiting, hiring, placement, training
availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.