Family Support / Interpreter

The Family Support/Interpreter will be the lead person in the Family engagement process. The Family Support/Interpreter will carry a case load of Spanish Speaking Families to assist with, and provide community resources and collaborations, support service delivery, monitoring and reporting, and providing best practices in working with Spanish Speaking families

1. Assist and provide support and coordination for Spanish Speaking families with required procedures: enrollment, orientations, registration, classroom screenings and child assessments.
2. Assist Spanish-speaking telephone callers with receiving and giving information.
3. Translate written materials from English to Spanish: flyers, letters to parents, calendars etc.
4. Assist Agency direct service staff with verbal communication with Spanish-speaking families (e.g., parent activity events, home visits, parent-teacher conferences, etc.)
5. Attend staffing and meetings with direct service staff either in small group or one on one as needed.
6. Attend monthly meetings with the group on interpreters lead by the Outreach Manager.
7. Provide resources and referrals to Spanish speaking families as requested to support their efforts and family partnership plans. Set/monitor appropriate family and/or individual goals.
8. Ensure that health follow up and screenings requirements are met for Spanish Speaking children.
9. Attend Regional and Agency training that pertain to the Family Service Component.
10. Document in the Agency Data System the support provided and interactions with Spanish Speaking Families.
11. Other duties as assigned

All communications are potentially sensitive and are subject to Head Start’s policy on confidentiality.

• A minimum of an Associate Degree in Family and Humans Services or related field. 2 years experience may be considered in lieu of a Degree. When qualified through experience and hired after November 7, 2016, have within 18 months of hire, at a minimum, a credential or certification in social work, human services, family services, counseling or a related field. (agency paid training available)
• Requires advanced Spanish/English verbal and written translation experience, minimum one to two years relevant experience.
• Strong knowledge of local community resources.
• Intermediate to advanced computer skills, internet and e-mail.
• Current enrollment in the Child Care Division- Central Background Registry.
• Valid Oregon Driver’s License, proof of current auto insurance and access to transportation.
• Must have flexible schedule to accommodate family needs, may include some evening or weekend hours.
• Must be Pediatric CPR & First Aid certified within 30 days of employment.

• Must be able to effectively operate a motor vehicle, as local travel is required.
• Must be able to work without intensive supervision.
• Must be able to balance and prioritize work load.

• 44 to 48 weeks per year with layoff weeks
• Pay Grade 8
• Supervised by Outreach Manager

Job Description last updated 07/20/01, 07/22/2013; 10/2015 (job title updated). 08/2021.08/2023. 08/2024 (knowledge/skills/supervisor updated)
Policy Council approved 11/2015; 9/2017

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time.

Head Start of Lane County is an EEO Employer.
Head Start of Lane County is an Equal Employment Opportunity Employer. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.

Are you able to perform all of the duties stated in the job description?

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