As with all managed care organizations, EyeMed is required to follow COVID-19 guidance and protocols provided by the Centers for Disease Control and Prevention (CDC), and state and local public health and insurance departments. We recommend you follow CDC guidelines regarding routine eye exams, including postponing routine visits. CISA has identified optometry as an essential service. Circumstances may arise where you need to receive new glasses, lenses, or contact lenses. This updated FAQ will provide some additional clarification.